111b's Privacy Policy and Data Protection Commitment

1 Introduction and Scope of Application

111b operates a trusted online betting and casino platform for users in Bangladesh. We place the highest importance on our users' privacy and are firmly committed to protecting their personal information.

This privacy policy explains what types of information 111b platform ("we", "our", or "111b" refers to this platform) collects when you ("you", "user", or "member") use our website, how we use that information, and how we keep it secure.

This policy applies to all 111b services, websites, and mobile applications. By using our platform, you are considered to have given your consent to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.

2 Information We Collect

111b may collect various types of information. This information is divided into two main categories:

2.1 Personally Identifiable Information (PII)

When you create an account or use services on 111b, we may collect the following information:

• Full name and date of birth (for age verification)
• Active email address and mobile number
• Permanent address and national identity card details (for identity verification)
• Financial transaction information: details of deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer
• Account login credentials and security question answers

2.2 Automatically Collected Information

When you browse our website, some information may be collected automatically:

• IP address and device type
• Browser and operating system information
• Time of visit, pages viewed, and navigation patterns on the website
• Referral source (where you came from to reach our site)
• Gaming session and betting activity logs

3 How We Collect Information

111b collects information in the following ways:

3.1 Information Provided Directly

When you register on 111b, log in to your account, complete financial transactions, or contact our customer service team, you provide information directly. This information is essential for the proper operation of our services.

3.2 Cookies and Technical Methods

Our website uses cookies, pixel tags, and similar technologies. These technologies help improve your browsing experience and analyze platform performance.

3.3 Through Third Parties

In some cases, information may be verified through authorized third parties for identity verification or fraud prevention. In such cases, only the minimum necessary information is exchanged.

4 Purpose of Using Information

111b uses collected information only for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account and to ensure the security of transactions.
• Service Delivery: To smoothly operate betting, gaming, and other platform services.
• Processing Financial Transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
• Customer Support: To resolve your complaints, questions, or requests.
• Security and Fraud Prevention: To detect and prevent unauthorized access, fraud, and misuse.
• Legal Compliance: To carry out necessary activities in accordance with applicable laws and regulations.
• Service Improvement: To analyze user experience and improve the quality of the platform and services.
• Marketing Communications: To send relevant promotional information subject to your consent.

We want to be clear that we do not use your information beyond the purposes stated above, and we do not sell it to third parties.

5 Sharing Information with Third Parties

111b does not generally share your personal information with third parties. However, in certain specific and limited circumstances, sharing information may be necessary:

5.1 Service Support Organizations

Only the necessary information may be shared with organizations that provide payment processing (bKash, Nagad, Rocket, Upay, and banks), cybersecurity, data analytics, and technical services. These organizations are contractually bound to maintain our privacy standards.

5.2 Legal Requirements

Required information may be provided in response to a court order, legal process, or a lawful directive from a government authority. In such cases, we will provide only as much information as is necessary.

5.3 Business Changes

If for any reason there is a change in the ownership or operations of 111b, the new authority will be bound to maintain this same privacy policy. If any such change occurs, we will notify users in advance.

We never sell your information commercially and do not transfer it to third parties for marketing purposes without your consent.

6 Cookies and Tracking Technologies

Various types of cookies are used on the 111b website. Cookies are small text files stored on your device and are used to improve the functionality of the website and the user experience.

6.1 Essential Cookies

These cookies are essential for the basic functioning of the website. They work to maintain your login session, ensure security, and prevent fraud. These cookies cannot be disabled.

6.2 Functionality Cookies

These cookies are used to remember your preferences, language settings, and other personalized settings.

6.3 Analytics Cookies

These cookies are used to measure and improve the performance of our website. Information collected through them is analyzed in aggregate form and is not used to identify any individual.

You can control or delete cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

7 Data Retention Period

111b retains your personal information only for as long as it is necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.

• Active Account Information: Retained for as long as the account remains active.
• Transaction Records: Retained for a defined period due to financial audit and legal requirements.
• After Account Closure: Some information may be retained for a specific period after account closure in accordance with applicable law.
• Upon Expiry of Retention Period: After the defined period ends, data is securely deleted or anonymised.

If you request that your data be deleted, we will fulfill that request as quickly as possible while maintaining our legal and contractual obligations.

8 Your Rights and Controls

As a user of 111b, you have the following rights over your own information:

8.1 Right to Access Information

You may request from us at any time what information we hold about you. We will provide that information to you within a reasonable time.

8.2 Right to Correct Information

If any information we hold about you is incorrect, you may request a correction. Many details can be updated directly from your account settings.

8.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate interests.

8.4 Right to Object to Marketing Communications

You may unsubscribe from promotional emails or messages at any time. Every marketing message includes an option to unsubscribe.

8.5 Right to Lodge a Complaint

If you believe we are not handling your information properly, you may contact our support team. 111b takes all complaints seriously and endeavors to resolve them appropriately.

To exercise any of the above rights, contact us by email at [email protected].

9 Security Measures

111b applies industry-standard security measures to protect your information. Our security infrastructure operates at the following levels:

• SSL Encryption: All data transmission on our website is secured with SSL (Secure Socket Layer) encryption. This ensures that your information remains invisible to third parties.
• Data Encryption: Strong encryption algorithms are used when storing sensitive information.
• Access Controls: Only authorized personnel can access your information in a limited capacity, and only when required for their work.
• Two-Factor Authentication: Two-factor authentication is provided to further strengthen account security.
• Security Audits: Our systems undergo regular security testing to identify and address any vulnerabilities.
• Incident Response Plan: If a security breach occurs, we will take prompt action and notify affected users where necessary.

While we strive to ensure the highest level of security, no system on the internet is 100% secure. We therefore ask users to keep their own passwords secure and to inform us if they notice any suspicious activity.

10 Privacy of Minors

111b is a platform strictly for adults. This platform is operated for those aged 21 and above only.

We do not knowingly collect personal information from minors. Although age verification is in place during the registration process, if a minor's information enters our system for any reason and we become aware of it, that information will be deleted immediately and the associated account will be closed.

If you are aware that a minor has registered on 111b, please let us know at [email protected].

11 Changes to the Policy

111b reserves the right to review and update this privacy policy over time. This policy may change due to changes in services, technological developments, or legal requirements.

If any significant changes are made, we will notify users in the following ways:

• The updated policy will be published on this page of the website.
• Registered users may be notified by email.
• A special notice may be displayed on the website.

If you continue to use the platform after any changes, you will be considered to have given your consent to the updated policy. We therefore recommend that you visit this page regularly.

12 Contact

If you have any questions, concerns, or requests about this privacy policy, you can contact us. The 111b customer service team is available 24 hours a day, 7 days a week to assist you.

• Email: [email protected]
• Live Chat: Contact us directly through the website — support is available in both Bengali and English.

We are committed to resolving any privacy-related requests you have as quickly and responsibly as possible.